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Effective Communication

Become an effective communicator

About this Course

This course is provided online and can be completed at your own pace. If you need to stop during the sessions or course, your progress will be saved.
It will take approximately 3 hours to complete

There are 8 short Modules covering;
Language and Body Language
Developing your Listening skills
The importance of Emotion and intent in communication
Being concise and clear
Simple language and jargon
Verbal communication and growing networks – the personal touch
Situational communication
Difficult conversations

Test your learning through quizzes and get a certificate on completion of course.

Expected Outcomes

Learn about Language and How Body Language Says So Much
Develop Active Listening Skills
Review Clarity of Voice and Language
Industry Jargon and Terminology
Learn How to Grow your Network Through your Voice
Know When to Use Email / Letter / Voice Communication and Develop your Style to Have Difficult Conversations that are Effective

Who is this for?

This course is aimed at those who would like to develop their communication skills.

This is useful when working as part of a team, working directly with customers, suppliers, managers, and colleagues.

It will be helpful to:
Team Leads, Managers, Operators

Your Tutor

Your Tutor is Maria O’Reilly.  Maria has worked in Leadership roles over the past 30 years both in Shipping Industry and in her own coaching practice and as a training provider over the past 11 years. 

She is a professional Coach and works with companies, Leaders and individuals in helping them to unlock their true potential.

Key Modules of the Course

  • What Body language says about you
  • How to develop great listening skills
  • How to use clarity of voice and language
  • When industry jargon is important and when to clarify and simplify the terms
  • The personal touch – using your voice to grow your network
  • Using the right communication channels
  • Having difficult conversations with confidence

Get Started

Practical training programmes are suited to in-experienced and experienced sector personnel.

Get started straight away. Contact us today to book the Effective Communication Course now.