This course is provided online and can be completed at your own pace. If you need to stop during the sessions or course, your progress will be saved.
It will take approximately 3 hours to complete

There are 8 short Modules covering;
Language and Body Language
Developing your Listening skills
The importance of Emotion and intent in communication
Being concise and clear
Simple language and jargon
Verbal communication and growing networks – the personal touch
Situational communication
Difficult conversations

Test your learning through quizzes and get a certificate on completion of course.

This course is aimed at those who would like to develop their communication skills.

This is useful when working as part of a team, working directly with customers, suppliers, managers, and colleagues.

It will be helpful to:
Team Leads, Managers, Operators